Shipping Policy
At Purely Chic, we’re committed to delivering your beauty essentials as quickly and smoothly as possible. Below, you’ll find all the details about our shipping process.
🌍 Where Do We Ship?
We offer worldwide shipping to most countries! If we are unable to deliver to your location, we’ll notify you at checkout.
🚚 Processing & Shipping Times
📦 Order Processing Time:
- Orders are processed within 1–3 business days (excluding weekends and holidays).
🌎 Estimated Delivery Time:
- USA & Canada: 7–14 business days
- Europe: 10–20 business days
- Australia & New Zealand: 10–20 business days
- Rest of the World: 14–30 business days
Note: Delivery times may vary due to high demand, customs processing, or carrier delays.
📦 Tracking Your Order
Once your order has shipped, you’ll receive a tracking number via email so you can follow your package’s journey. Please allow 3–5 days for tracking updates to appear.
💲 Shipping Costs
- Standard Shipping: FREE on all orders over $50
- Orders Under $50: A small shipping fee applies, calculated at checkout.
📌 Customs & Duties
- International orders may be subject to customs fees or import taxes based on your country’s regulations.
- These charges are the customer’s responsibility and are not included in the product price or shipping cost.
❓ Missing or Delayed Packages
- If your order hasn’t arrived within 30 days, please contact us at purely-chic@gmail.com, and we’ll assist you.
- If your tracking shows "delivered," but you haven’t received it, check with neighbors or your local post office before reaching out.
For any questions, feel free to reach out to our support team at orders@purely-chic.net. We’re happy to help! 💖